With emergency evacuation alerts being issued in Alberta for wildfires, know that we will be here for you when you need us.
If you've been affected by the wildfires and have been ordered to evacuate you may have coverage for some of your expenses. Please keep any receipts for costs incurred due to an evacuation order.
For an urgent claim, please call our 24/7 emergency claims service team at 1-866-952-2876.
If you have a claim that is not urgent, please submit an online claims form.
For more information on the 2024 wildfire season, visit the Insurance Bureau of Canada's website.
Jasper residents can find updated re-entry guidelines at www.jasper-alberta.ca/p/jasperwildfire
The Re-entry Support Centre is located at Commemoration Park, beside the Jasper Activity Centre, at the corner of Pyramid Lake Road and Geikie Street.
Alberta wildfire updates/alerts: alberta.ca/alberta-wildfire
If you have any questions about your insurance coverage, please contact a broker by calling 1-800-272-5688 or by email at tw@orbit.ca. To access your policy information online, visit orbit.trumobile.app/login or download our mobile app: Orbit Home and Auto.