Wildfire Support

With many emergency evacuation orders and alerts being issued across Canada for wildfires, know that we will be here for you when you need us. For an urgent claim, please call our 24/7 emergency claims service team at 866-952-2876.

If you've been affected by the wildfires and have been ordered to evacuate you may have coverage for some of your expenses; please keep any receipts for costs incurred due to an order to evacuate. 

Call Now for Urgent Claims

If you have a claim that is not urgent, please submit an online claims form.

Stay up to date 

Kelowna wildfire updates/alerts: emergencyinfobc.gov.bc.ca


Northwest Territories wildfire updates/alerts: gov.nt.ca/en/public-safety/notices-alerts-and-orders 

If you have any questions about your insurance coverage, please contact a broker by calling 800-272-5688 or by email at tw@orbit.ca. To access your policy information online, visit orbit.trumobile.app/login or download our mobile app.